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Engage
Provide a superior customer service lane experience with integrated tools to empower your advisors.
Take control of the service lane process with instant access to menus, inspections, recalls, tires and service history with Xtime Engage.
Walk-around
Body Damage
Performance Measurement
Provide a superior service lane experience with Xtime Engage
Instant access to history, recommendations, and more
Consistent check-in and check-out process
Professional service estimates
Customer engagement tools with Two-Way Text Messaging, Status Boards, In-Lane & Online Payment
More upsells, better process and higher retention
JD Power & Associates report a 67-point CSI improvement when a Service Advisor uses a tablet during the service experience*
8.2% increased service retention**
$13K in additional monthly revenue**
*JD Power & Associates report on Technology Impact on Retail Satisfaction 2015.
**Data based on average Xtime dealers as of Q3’2016.